In This Issue: LYRIS® Intevation Report
Mobile Version  |    |  Feedback  |  Update Your Profile | Unsubscribe

Intevation Report - Best Practices in Email Marketing
Lyris home
       July 2008
Subscribe to Intevation ReportBack IssuesArticle ArchiveLyris HQ Marketing HeadquartersRequest demo
Optimization
Creative Briefs: Your Map to Message Success

By Stefan Pollard

Is a silent battle brewing in your email creative?

If you don't write a clear, concise brief that states the email message's goal to be conveyed through the creative design, the individual elements – subject line, headline, images, copy and layout – can end up fighting each other for the reader's attention.

Result: Your message gets lost in a welter of confusion. The reader tunes out. And, a tuned-out reader rapidly becomes an ex-reader.

We spend so much time talking about the behind-the-scenes activity in email publishing – deliverability, authentication, subscription practices, segmentation, list hygiene – that the message itself gets neglected.
Click to Continue


           Editor's Note
Dear Reader,

This month, we detour from the technical aspects of email delivery to outline two key steps in the creative process that many marketers overlook:
writing a strong creative brief, and having a checklist to spot and correct errors before you hit "send."

Read on to learn how advanced creative planning can pay off in better performance of your email program.

Email Stefan Pollard, Editor
Stefan Pollard
Editor
Delivery Trends
Emailers Flunk the Unsubscribe Test

By Stefan Pollard

A Lyris survey found recently that almost half of marketers never test their unsubscribe function once they set it up. One in four tests it only after getting a complaint that it doesn't work.

Given that 60% of marketers rely on their list software to manage the process automatically, this means lots of marketers are skating close to noncompliance with CAN-SPAM by not removing addresses on demand. What other sins are they (or you?) committing?

Read my ClickZ column to find out.
Click to Continue


           Lyris News
Lyris, Inc. Transforms Online Marketing for SMBs

Crackle.com Streamlines Online Marketing Activities with Lyris HQ

Lyris, Inc. Enables Marketing and Advertising Agencies to Streamline and Optimize their Customers’ Online Marketing Campaigns

Lyris, Inc. Announces New San Jose Office

Stat Watch
Marketers Miss the Tag on Images

Image suppression is a fact of life for email marketers today, but a third to a half of retail emailers fail to change their designs to deal with the challenge, according to an Email Experience Council study that examined email sent by 104 top ecommerce marketers and that surveyed 472 marketing executives.

Those that did change their designs saw marked improvement:

  • 42% of email messages mix images and HTML text.
  • 63% use alt text to describe blocked images.
  • 3% were "unintelligible" when viewed with images off.
  • 47% of marketers said their email designs had been redone to allow for blocked images.
  • 38% tested for improved performance after redesigning.
Of that group:
  • 32% reported higher open rates.
  • 32% reported higher click-through rates.
  • 17% reported higher conversions.
  • 47% reported 10% improvement or higher.
  • $4.40: Estimated improvement in ROI after redesign.
  • Source: Retail Email Rendering Benchmark Study - June 2008
               Recent Articles
    How Valuable is Your Email?

    What Do the ISPs Want from You? Check the Web

    Five Ways to Build Reader Engagement

    Mobile Email Marketing Tips

    Your 10-Point Quality-Control Checklist

    Power Up Your Snippet Text

    Unsubscribing in 2007: Marketers Can Get More Out of Goodbye

    10 Quick Fixes to Optimize Holiday E-Marketing
    Ask Lyris
    How to Design for Blocked Images

    Question: What's the best way to design an email message to allow for image blocking, but still end up with an attractive message that doesn't look amateurish or spammy?

    Answer: It's hard to give up the dream of email messages that look as realistic as your print ads, but it's more important that the reader get the gist of your message, even if it gets conveyed in text.
    Click to Continue


               Lyris Events
    Search Engine Strategies (SES) San Jose
    August 18, 2008
    San Jose, CA

    Shop.org Annual Summit 08
    September 17, 2008
    Las Vegas, NV

    DMA 2008
    October 11, 2008
    Las Vegas, NV
    About Lyris
    Lyris (OTCBB:LYRI.OB) is the online-marketing expert that delivers the right mix of technology and industry knowledge to help you simplify your marketing efforts and optimize campaign ROI. Its EmailLabs® email-marketing solution is rated highest in both market suitability and overall business value for small-to-midsize businesses (JupiterResearch E-mail Marketing Buyer's Guide, 2008). EmailLabs is now part of the company's Lyris HQ™ integrated marketing platform that provides 360-degree control of campaigns, from email to pay-per-click to Web content management and analytics.

    For more information, visit Lyris.com or EmailLabs.com. Call 888-GO-LYRIS (888-465-9747).
     
    Lyris Marketing Solutions - www.lyris.com
     


    Email Admin Center  
    This newsletter is brought to you by Lyris.

    You are receiving this email at .

    Unsubscribe | Update Your Profile | Subscribe |


    Ensure delivery: Our email address has changed! Please add intevationreport@lyrishq.com to your email address book or safe senders list.

    LYRIS
    Lyris.com
    5858 Horton Street, Suite 270
    Emeryville, CA 94608
    Tel: 888-GO-LYRIS (888-465-9747)

    Privacy policy: We do not share, rent or sell your information.

    © 2001-2008 - Lyris, Inc. - All Rights Reserved - Lyris.com