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Intevation Report - Best Practices in Email Marketing
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        November 2007
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Optimization
10 Quick Fixes to Optimize Holiday E-Marketing

By Stefan Pollard

Now that Halloween is in the rearview mirror, the holiday email-marketing season is about to shift into overdrive. This isn't the time to reinvent your entire marketing program, but our list of quick fixes can help you raise your email program's performance without an extreme makeover.

The list assesses how you look in your readers' email inboxes and how successful you are at getting new subscribers on board and engaged quickly. It also reviews key factors affecting message appearance and function. Even if you're pretty confident that you've optimized as much as you can, this list can help you review how well you're doing before the next time you hit "send." Click to Continue.

Full Article | Email Feedback

Previous Optimization Article
10 Ways to Engage Newsletter Readers

           Editor's Note
Dear <First Name>,

Is your email-marketing program ready for the holiday shopping season? Our list of 10 quick fixes can help you tune up your program without investing a lot of time and money, and should pay you back with higher reader engagement, response and deliverability. You can also use it to see how ready you are for this busiest time of the year.

Stefan Pollard
Editor
Delivery Trends
Why Segmentation Makes Sense

By Stefan Pollard

In email marketing, "smaller" is the new "big." Smart marketers are using segmentation to create more relevant campaigns and reduce deliverability problems. A detailed preference page will help you divide your big database into useful chunks, but even if you don't have access to a rich mine of data, you can still create useful segments based on a recipient's history with you. Read my ClickZ column to find out how you can boost relevance and deliverability, and how to use segmentation correctly. Click to Continue.

Full Article | Email Feedback

Previous Delivery Trends Column
How Word of Mouth Affects Sender Reputation

           EmailLabs News
Emaillabs, an Email Marketing Solution from J.L. Halsey, Now Available on SalesForce.com's Appexchange

J.L. Halsey Announces Name Change to Lyris, Inc.
Stat Watch
Consumer 'Email Insecurity' Documented

More than half of consumer email users use at least two email addresses, apparently to protect themselves from spam and cybercrime, according to an October 2007 survey by email reputation service Habeas and market research firm Ipsos that found what it called a high "email insecurity factor" among regular email users.

Among the findings:

73%: Survey participants who use email daily
62%: Concerned about becoming victims of fraud or cybercrime
60%: Say spam is becoming worse
83%: Say their email client's user interface has a spam button
23%: Say their email service has fraud detection
64%: Say permission/personal email regularly get routed to the spam folder or blocked

"Despite the popularity, ubiquity, cost-effectiveness and targeted nature of email, online relationships and the interactions that enable them are very fragile," said Habeas CEO Des Cahill. "If individuals, marketers, businesses and Web 2.0 communities cannot place their trust in email, the Internet's premier 'killer app' will not reach its full potential as these groups could refrain from using it for higher value interactions."

Source: Habeas
           Recent Articles
10 Ways to Engage Newsletter Readers

Your 10-point Email Check-Up Plan

Six Steps to a Happier Holiday Season

The 5 Biggest Email Brand-Killers

20 HTML Email Tips: Ignore at Your Own Risk

Email Subject Lines: 15 Rules to Write Them Right

E-Mail Permission, Privacy Best Practices (ClickZ E-Mail Delivery Column)
Ask EmailLabs
Embedded Images: Fewer Opens but Better Results?

Question: Would it be better to use embedded images rather than linked images in HTML email? Does embedding images increase the likelihood the images will display even if the email client is blocking images by default? People are more likely to act on emails when my images display right away, rather than having to download blocked images. I read that deliverability was lower on messages with embedded images, but I wonder if the benefit of getting my emails opened with images outweighs the delivery challenges. What do you think?

Answer: Very tough question! First, some background before we answer.

Embedded images include attachments with the HTML and display a paper-clip icon in many email clients. Because of virus concerns, many recipients will delete your message without opening it, fearing you may have sent a corrupted message, and some might route your message to their bulk folders. Click to Continue.

Full Answer | Got a Question? Ask EmailLabs

More Email Marketing FAQs

           Feature Profile
EmailLabs and Salesforce.com Integration

EmailLabs teams up with Salesforce.com to bring EmailLabs for AppExchange. Our solution is an AppExchange Certified Application that offers an integrated approach to sales and marketing, combining both CRM services and an email marketing solution within a customized Salesforce.com tab. Download the brochure (PDF).
About EmailLabs
EmailLabs is a leading provider of high performance email marketing solutions to agencies, publishers and marketing, sales and customer service departments of middle-market and Global 2000 companies. The EmailLabs email marketing platform is provided as an ASP (Web-based) service, and is easily customized and integrated with a company's Web site, sales force automation and CRM technologies. The company provides email marketing solutions to more than 600 companies, including Nokia, Agilent, PalmSource and Jupitermedia. Headquartered in Menlo Park, Calif., EmailLabs was founded in 1999 and is a marketing technology solution of Lyris, Inc (OTCBB:JLHY).

For more information, visit www.emaillabs.com or call 888-465-9747.
 
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